According to a research by Leonard Lee and Dan Ariely of the MIT (Massachusetts Institute of Technology), shoppers don't really have their goals pre-determined; these only become concretized as soon as they have wandered through the supermarket's aisles.
This is good news to retailers then. This demonstrates that consumers can be lured into buying something as soon as they enter a shop. But such a process is too fragile to be left to fate alone - you as a business owner should do something. Here is a couple of suggestions:
1. Limit the options of the customers into a few good ones.
People want to be given alternatives before they decide on purchasing a certain product. A study related to the one discussed above was conducted at the Northwestern University and the researchers have found out the following:
a. customers want to have as many choices as possible
b. consumers want to be able to decide what to purchase as easily as possible
These two things must be carried out in the same process. Now, if you're a business owner, you want to provide as many options as possible. But at the same time, you would love your customers to make a purchase. So which is more important?
Use retail display fixtures (such as slatwall racks) so you can keep your shoppers' interest in one "setting." These racks are great at making virtually anyone's browsing experience easier. At one glance, they can feast their eyes on an array of choices.
And since these slatwall racks aren't so large, the alternatives that are given to the customers are not that extensive. This cuts down the entire "shopping decision-making" process and this makes the purchase more probable.
2. Make your retail display system easy to navigate
A smooth shopping experience is what customers love. So plan your display system. Make certain that you have enough walking area to accommodate a few customers at a time.
Also, make use of the wonders of retail display fixtures such as magazine racks, counter top displays and glass display cases. Of course, know where to strategically place them. Provide a story out of the arrangement of your display. As such, your customers will have a better idea on how they'll carry out their shopping. For a customer, there's probably nothing worse than "being lost" in the display area.
By applying these tips into your display system, you are able to target the mind of your consumers. You are able to entice them into making a purchase without really shouting it out loud. Remember, shopping is not really a matter of pure numbers, but of volatile sentiments. So focus on those sentiments, utilize intelligent retail display fixtures so you can bring your business revenues up!
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